Requirements

• Unless you wish us to feed your cat, please bring sufficient food for your cat to cover the entire length of their stay with us.
• All cat owners must declare all information concerning any issues, problems which may affect your cats  behaviour, health or safety during its stay. We cannot be held responsible for any incidents that may occur as a result of a lack of disclosure or information.
• You are required to provide us with your cats vaccination card.  This must be up to date with all vaccinations and be vaccinated at least 15 days prior to arrival.

• The arrival and departure of your cat as well as any prior visit to inspect our premises are made by appointment.
• Cats must be treated for fleas, ticks and worms prior to their stay. If your cat is found to have parasites during the stay we will treat accordingly and the charge will be added to the stay invoice.
• If your cat has a health issue, it should be indicated to us before its arrival and details should be written into the Booking Form. We are happy to administer any medication your cat needs, but will require you to provide sufficient quantity for its stay and a copy of the prescription.
• We will administer medications free of charge provided your cat is amenable to being handled. The  exception is injections which there may be a charge for.
• If your cat requires a surgical or medical emergency intervention, the cat owner gives his/her consent that we undertake all necessary action concerning the cats health. We will use our own vet and the cost of the visit and treatments will be covered by the owner of the cat.
• If your cat has had elective surgery such as neutering, we cannot accept your cat until the stitches have been removed.

Accident and Death

• We cannot be held responsible for the death or accidents involving a cat in our care, unless the cat owner can provide the proof and necessary elements for reimbursement.

Collection and Abandonment

• We will only hand over the cat to its owner.  If the owner wishes to authorise a third party to collect the cat, the owner should give us the details of the person’s identity prior to collection.
• Abandonment: The owner of the cat must respect the dates of a booked stay.  Any over stay must be indicated to our establishment in order not to treat the cat as abandoned after more than 8 days without news from its owner.  In this circumstance we will be within our rights to re-home the cat and action will be taken against the owner to recover our costs.